Get in touch

Contact Us

Questions, corrections or data requests — here is how to reach the PlainCities editorial team.

Spotted incorrect Census data for a city, have feedback on our city comparison tool, or want to suggest additional data dimensions for our cross-portal intelligence hub? We are continually expanding coverage and welcome your ideas.

Email

The fastest way to reach us: hello@plaincities.com

Data Corrections

If you believe any data is inaccurate, please email us with the specific page URL and the correction. We source data from Census ACS, FBI UCR, NOAA, and NCES and update regularly.

About PlainCities

PlainCities is a project by ". We build free, open data tools powered by official government datasets.

Send a Message

This form opens your email client preloaded with your message — for faster routing, you can also email hello@plaincities.com directly.

What to Contact Us About

We read every message sent to PlainCities. The inbox sees a wide mix of traffic, and sorting mail correctly helps us respond faster. Good reasons to get in touch include: reporting a factual error in a specific record, asking how a metric is calculated, suggesting a new dataset or view we should add, letting us know a page is broken or slow, submitting a partnership or media proposal, or requesting quote permission for a news article. Researchers studying city-intelligence are especially welcome to reach out about data-source questions, methodology clarifications, or academic collaborations.

Response Time

Our editorial team is small but attentive. We aim to respond to data-correction reports and straightforward questions within 72 hours on business days. Partnership inquiries, media requests, and longer research exchanges may take up to one week during busy periods. If your message is time-sensitive — a legal matter, a security concern, or a press deadline — please say so in the subject line and we will prioritize it accordingly.

Editorial Corrections Process

When you report a factual error, please include (a) the exact URL of the affected page, (b) the field or sentence you believe is wrong, (c) what the correct value should be, and (d) a link or citation to the official source. For data that originates from a government agency, we will usually need to wait for the next upstream refresh to correct the underlying record — but we can often annotate the page with a correction notice in the meantime. We do not remove accurate information just because it is unflattering; we will consider removal requests only where the information is materially inaccurate, outdated past its retention horizon, or subject to a legal right under applicable law.

For privacy-related requests (access, deletion, opt-out), please use privacy@plaincities.com — see our Privacy Policy for the full list of rights. For subpoenas, DMCA notices, or other formal legal correspondence, use legal@plaincities.com. Routing legal mail to the general inbox can delay our response; please use the dedicated addresses when the situation calls for them.

About PlainCities

PlainCities is an independent editorial operation that turns public federal data into plain-language profiles for every US city. We do not accept payment from the places we cover, and every figure on the site traces back to an official source you can verify yourself. For corrections or data questions, the editorial inbox above is the fastest way to reach the team.